1	Microsoft^® Office Outlook^® 2003 Training Outlook can help protect you from junk e-mail
2	Course contents Overview: Slice the spam Lesson 1: Get familiar with your filter Lesson 2: Guard your privacy
3	Overview: Slice the spam Junk e-mail, often called "spam," can be bothersome and even offensive.
4	Course goals Use the Outlook 2003 Junk E-mail Filter to its full advantage. Accept or block messages from specific people or domains (a domain is the part of an e-mail address after the @ sign). Understand why some pictures are blocked in e-mail and what your choices are for controlling whether pictures are displayed.
5	Lesson 1 Get familiar with your filter
6	Get familiar with your filter Don't waste your time weeding out junk messages. Use the Junk E-mail Filter and let Outlook 2003 do the sorting for you.
7	How the filter works Outlook treats a message as junk because of several factors, including the time it was sent, the sender, the names on its To line, and its content. The process is complex, but you always have ultimate control over how much filtering is done.
8	Where junk messages go If the filter deems a message to be junk, the message is moved to the Junk E-mail folder. If the filter mistakenly identifies something good as junk, you can always find it in the folder later. You can take steps to ensure that the mistake won't happen again. (Continued on next slide.)
9	Where junk messages go, cont’d.
10	You control what gets through You control the filter:
11	Safe or Blocked? You decide with lists Messages from or to people on your Safe lists are always allowed into your Inbox. Messages from people on your Blocked Senders List are banished to the Junk E-mail folder.
12	Lists, and how they grow Your Safe and Blocked lists can evolve as you receive e-mail. You can add names to these lists directly from messages in your Inbox.
13	Lists, and how they grow, cont’d.
14	Senders and recipients: who they are to you
15	List a domain: set the filter for a source Use a domain name in your Safe or Blocked lists:
16	Suggestions for practice See where to adjust the Junk E-mail options. Add a name to the Safe Senders List. Add a name to the Safe Recipients List. Add a domain to the Blocked Senders List. Mark a message as Not Junk.
17	Test 1, question 1 Suppose you are receiving junk e-mail from senders whose e-mail addresses all end in "@humongousinsurance.com". What's the quickest way to filter out all that e-mail? (Pick one answer.)
18	Test 1, question 1: Answer Add the "@humongousinsurance.com" domain to your Blocked Senders List.
19	Test 1, question 2 What's the difference between a sender and a recipient? (Pick one answer.)
20	Test 1, question 2: Answer The sender is the person on the From line, and the recipient is the person on the To line.
21	Lesson 2 Guard your privacy
22	Guard your privacy When you know ways that junk e-mailers find you, you can make it harder for them. Some features in Outlook 2003 help you avoid telling junk senders that you got their messages. You can also act on your own to stay off spammers’ lists.
23	Don’t look! Why Outlook blocks pictures
24	Do look! Fine-tune what you see
25	Download or not? You choose To avoid spam, it’s best to leave the default settings as they are. But know that Outlook does give you ultimate control of this feature.
26	Help Outlook protect your address You can make wise choices to cut down on the amount of spam you receive:
27	Test 2, question 1 Which type of picture will Outlook block? (Pick one answer.)
28	Test 2, question 1: Answer A picture that is downloaded from a computer outside the e-mail system when you open the message.
29	Test 2, question 2 If you automatically download pictures in e-mail messages you receive, why might you be sorry? (Pick one answer.)
30	Test 2, question 2: Answer You tell the sender that your e-mail address is valid and so may get more junk e-mail.
31	Quick Reference Card For a summary of the tasks covered in this course, view the Quick Reference Card.